---
title: "Multifamily Messaging: Conversations with a Hospitality Professional"
description: Our focus will be on how the multifamily industry can apply hospitality practices to their current resident engagement strategies and, in turn, drive resident retention.
---

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# Conversations with a Hospitality Professional: Strategies multifamily can implement from the hospitality industry

*Thursday June 15th @2:00pm CDT* 

Join us for a discussion on tried and true hospitality practices used to elevate the guest experience with a former hospitality professional. Our focus will be on how the multifamily industry can apply these practices to their current resident engagement strategies and, in turn, drive resident retention.

In this webinar we will discuss:

- Milestones in the resident/guest journey
- Personalized communication
- Handling negative sentiment
- Resident/guest satisfaction

 

## Our Webinars Include:

![video-recording](https://hello.kipsu.com/hubfs/video-recording.jpg "video-recording")

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Your registration includes a recording of the webinar following the event. If you cannot make it, or what to share what you learned, just forward the email with the link to the recording.

![industry-experts](https://hello.kipsu.com/hubfs/industry-experts.jpg "industry-experts")

### Industry Leading Content

As experts of the industry, we know the pain points and aim to alleviate them using our hard-earned data that backs up our approach.

![focus-on-you](https://hello.kipsu.com/hubfs/focus-on-you.jpg "focus-on-you")

### Focus on you

We take time in each webinar to answer your specific questions at the end of each presentation as best as we can..

## For property specific questions...

Start a conversation with our team and we will get all your questions answered in a one-on-one personalized demonstration.

[Request a Conversation](https://www.kipsu.com/demo-request#demo-request)

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