It can be difficult to connect with all your guests. It takes:
One-to-one communication
Phone calls and in-person conversations
Cannot reprioritize tasks to work efficiently
The opportunity:Reaching them where they're at, without additional barriers.
What if you had a single phone number that guests could text that allowed you to communicate with your guests they way they prefer?
Allow guests to contact you through text, or other social channels
Use Apple Business Messenger or Google Business Messages
Text SMS/What'sApp, and other channels available
The solution: The leader in real-time engagement – Kipsu.
Kipsu's guest messaging platform integrates with your property's systems and allow you to:
Eliminate 1-star reviews by heading off guest issues and allowing service recovery actions
Re-prioritize and time-shift requests to better serve guest requests in a timely manner
Gain valuable insight into how your guests really feel and allow managers to improve as well as award guest service
Let's see how Kipsu can work for you!
Fill out this form to connect with one of our team members. We'll discuss your specific property needs, provide and in-depth product overview, and help evaluate if Kipsu is the right fit for your property.
