Kipsu by the numbers
3,600+ Kipsu partners in 60 countries
Hotels using Kipsu see an average of 10.8% improvement in guest experience scores
18+ million guests served each year
200+ million conversations facilitated
Straight from Managers
“That led to our first ten out of ten review, it’s worth it right there. Since we’ve adopted it, we’ve already seen it in our reviews and it’s going really well.”
- Brandon Porter, Holiday Inn & Suites Duluth-Downtown
"I enjoy communicating with guests using whatever means is easiest for them, and text messaging seems to be a strong form of communication— in many aspects the more preferred method.”
-John Anastasopoulos, Ambassador Hotel Kansas City
“It’s a vital piece of communication, and it’s instant. Over the years, I’ve found that it’s not only the most useful way to communicate with guests, but also engages the team as well. You can have a lot of fun with it.”
-Aaron Bayford, The Curtis Denver
“Kipsu is so user-friendly, so easy to train people on, and the easy to read reports for everything are great.”
-Misti Garcia, Tharaldson Hospitality
“Implementing Kipsu has really improved our communication, and there is a direct correlation to our scores. Since we started Kipsu until now, our guests' 'love' score is up at all properties.”
-Jonathan Nofar, Nofar Hotel Group
Optimize front desk talent, communications, and operations with one centralized dashboard
Extended Stay Hotel Case Study